SHIPPING BY COUNTRY

UK & Europe

Deliveries are now operated via UPS premium service offering a 24h delivery from the date of a dispatch. Orders that are shipped before 12:00GMT will be delivered on the next working day. 

 

US & Canada

Deliveries are now operated via UPS premium service offering a 48h delivery from the date of a dispatch. Orders that are shipped before 12:00GMT will be delivered within 2 working days.

 

Japan, Hong Kong & China

Deliveries are now operated via UPS premium service offering a 48-72h delivery from the date of a dispatch. Orders that are shipped before 12:00GMT will be delivered within 3 working days. 

 

Rest of the World

Between 3-7 working days from the date of a dispatch (occasionally deliveries to Australia & New Zealand may take longer). Lead times depend on the service used and a country of destination.

 

 Please note:

- Orders usually leave the warehouse within 48h after your order has been confirmed

- Orders may take longer if the volume of shipping exceeds warehouse limits

- During PRE ORDER period orders will leave the warehouse as stated on the product page. 

 

TRACKING ORDERS

Tracking numbers will be sent out on the order email following the dispatch of the goods. If you didn't receive a tracking number contact us on info@fashioncriminal.london.

   

INCORRECT ORDERS & FAULTY GARMENT

We hope this doesn't happen but if it does then we are of course happy to accept responsibility for our mistake. If you have received a faulty item then please email us info@fashioncriminal.london with your order number and details of the incorrect item sent (and whether you require a refund or a replacement). We will then respond to you and let you know how to proceed.

 

 

If you have any additional queries please contact us using a 'contact form' below.